Help Center

Frequently Asked Questions

Everything you need to know about working with SoftD.xyz. Can't find your answer? Contact us directly.

💰 Pricing & Packages

What do your game development packages include?
All packages include full game development from scratch, source code ownership, agreed features, testing and a defined support period. Specific inclusions vary by package — see the Packages page for a full breakdown of each plan.
Are there any hidden fees beyond the package price?
No hidden fees. The package price covers all development work within the agreed scope. The only additional costs that may apply are: third-party asset licenses (we inform you upfront), app store developer accounts ($25 Google Play one-time, $99/year Apple), and any scope changes you request during development.
Do you offer custom pricing for larger projects?
Absolutely. Our standard packages cover the most common game types, but many clients need something unique. Contact us with your requirements and we will prepare a custom quote within 24 hours at no charge.
What payment methods do you accept?
We accept PayPal, Stripe (credit/debit cards), bank wire transfer, Wise, and cryptocurrency (USDT, BTC). Payments are milestone-based — 40% to start, 30% at alpha, 30% on final delivery. We never ask for 100% upfront.
Can I upgrade my package after starting the project?
Yes. You can upgrade at any point — you only pay the price difference between packages. Downgrading is also possible before significant work has been done on the extra features. All changes are formalized in a written scope amendment.

⚙️ Development Process

How long does it take to build a mobile game?
Delivery timelines depend on the package and complexity. Our Starter package takes 2–3 weeks, Standard takes 5–7 weeks, and larger projects like MMOs or Unreal Engine games take 12–16 weeks. See each package's estimated delivery on the Packages page.
How involved do I need to be during development?
We keep it simple for you. We ask for feedback at key milestones (design approval, alpha build, beta build) — typically 2–4 review sessions for a standard project. Between milestones, our team works independently and sends you weekly progress updates.
Will I be able to see the game before it is finished?
Yes — you receive a playable build at the alpha milestone (roughly halfway through development) and a beta build before final delivery. For larger projects, we also share early prototypes and weekly demo videos so you can track progress continuously.
What happens if I want to change requirements mid-project?
Minor adjustments within scope are handled at no extra charge. Significant changes are quoted as change orders with updated timeline and cost. We never do hidden extra work — all changes are approved in writing before we start them.
Do you sign NDAs?
Yes, always. We are happy to sign your NDA before any discovery call or project discussion. Protecting your game concept is our priority. If you do not have an NDA template, we can provide ours.

🎮 Technology & Platforms

Which game engines do you use?
Our primary engines are Unity (2022 LTS / Unity 6) and Unreal Engine 5. We also develop native iOS (Swift), native Android (Kotlin), Godot, and WebGL games depending on the project requirements. If you have a preference, just let us know.
Can you build for both iOS and Android?
Yes. Using Unity or Unreal Engine, we build cross-platform from a single codebase targeting both iOS and Android simultaneously. This gives you consistent quality across both platforms without doubling the cost.
Do you develop PC and console games?
Yes. We build for PC (Windows and Mac), WebGL, and can target PlayStation and Xbox platforms for qualifying projects. Console development requires additional platform certification steps — contact us for specific console project requirements.
Can you integrate real-money gambling or betting features?
We do not develop real-money gambling games or features that violate App Store, Google Play or applicable laws. We can develop simulated casino games (no real money) with appropriate age restrictions if they comply with platform policies.

📜 Ownership & Legal

Do I own the source code and game assets?
Yes — 100% ownership transfers to you upon final payment. You receive all source code, art files, audio, animations and project documentation. SoftD.xyz retains no rights to your game after delivery.
Will my game contain any third-party assets I need to license separately?
We always disclose any third-party components (Unity Asset Store plugins, licensed fonts, stock audio) before using them. Most are one-time-purchase licenses already included in the project cost. We provide a full asset attribution list with final delivery.
Can 3PatDev.Xyz add my game to their portfolio?
By default, we may list your released game in our portfolio after it is publicly available on the App Store or Play Store. We never share unreleased games. You can opt out of portfolio inclusion by notifying us in writing — no questions asked.

🛠️ Support & After Delivery

What does the "support period" in each package cover?
During your support period, we fix any bugs in the delivered code at no additional cost, assist with App Store or Play Store compliance issues, and provide guidance on using the delivered codebase. It does not cover new features or platform updates beyond the original scope.
What happens when my support period ends?
We offer flexible ongoing maintenance retainers starting from $199/month and per-fix rates. We never abandon a client after delivery — continued support is always available. Contact us at any time and we will provide a quote.
Will you help me submit my game to the App Store and Google Play?
Yes — all packages include guidance on the submission process. Our Professional and higher packages include full submission management where we handle all the technical submission steps on your behalf. You will need your own developer accounts.

Still Have Questions?

Our team replies within 24 hours to every inquiry. No bots — a real game developer will answer your question.